FIRST TIME LOGIN

Provide your email to the Event Control Manager
You’ll receive an email from us. Follow the instructions in this email to register your account

LOGIN

Go to www.event-command.co.uk
Click ‘Login to CAD’ and sign in with your user credentials

INCIDENTS VS LOGS

Incidents are reportable occurrences which require an action/intervention to resolve
Logs are occurrences which need recording but do not require a resolution

VIEWING & ADDING EVENT DATA

Select the relevant ‘tab’ from the row at the top

Creating an incident

Click ‘New Incident’ beneath the logo
Insert the incident details. You’re required to enter the following, but may add more if you wish to:
- Informant Name
- Incident Type
- Location
- Grading
- Details
Dependent on the incident type or tags you’ve selected, you may get additional options appear. For example:
- Creating a ‘Medical’ incident will show the patient details window
Click save to create the incident

ADDING TAGS TO AN INCIDENT

Add the relevant tags to all incidents - in order for a medical job to appear in the medical list, the medical tag must be added.

UPDATING AN INCIDENT

Click ‘edit’ on the incident you wish to update
Make the changes you wish to. Note that you cannot edit any previous incident entries, you may only add to the log.
Click ‘Save’

CREATING A LOG

Click ‘New Log’ beneath the logo
Enter the details, and add any relevant tags
Click ‘Save’

EXPORTING AN INCIDENT

Click ‘view’ on the incident you wish to export
Click ‘Export Incident’ or ‘Export Summary’ at the top
- Export Incident will export the full incident
- Export summary will export everything except the full log
Download the file as a PDF

SEARCHING INCIDENTS

You may search for a specific incident by typing keywords in the search bar on the top right. This will search any text entered in any part of the incident.

VIEWING AND ADDING GATE FIGURES

Select ‘Gate Figures’ in the tabs
The graphs and tables display the current visitor numbers
To add a new figure, select ‘New Gate Figure’
Fill out the boxes and click ‘Save’

Still Stuck?

Speak to the Event Command Control Room Manager in the first instance, if you have one on your site. If not then drop us an email on support@event-command.co.uk or call 0844 351 1125.